Privacy Policy

NordHird Inc. (“NordHird,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or engage with us about our products and services. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Information we collect

We collect only the information we need to respond to you and operate our business:

• Information you provide — such as your name, organization, email address, and the contents of messages you send us through our contact form or by email.
• Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically through standard server logs.

We do not require you to create an account to browse this website, and we do not knowingly collect information from children.

2. How we use information

We use personal information to respond to your inquiries, schedule briefings, provide and improve our products and services, meet legal and regulatory obligations, and protect the security of our systems. We do not sell personal information.

3. Legal basis and consent

We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. By submitting information through our contact form, you consent to our use of that information to respond to your request. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Disclosure to third parties

We may share personal information with trusted service providers who process it on our behalf (for example, our website form processor and hosting provider), bound by confidentiality obligations and permitted to use it only to provide services to us. We may also disclose information where required by law, regulation, legal process, or to protect our rights.

5. Data residency and transfers

NordHird is based in Toronto, Canada, and we design our services to keep data within Canadian infrastructure wherever practicable. Where a service provider stores or processes information outside Canada, that information may be subject to the laws of the jurisdiction in which it is held. We take reasonable steps to ensure comparable protection for such information.

6. Safeguards

We protect personal information using physical, organizational, and technical safeguards appropriate to its sensitivity, including access controls, encryption in transit, and the principle of least privilege. No method of transmission or storage is completely secure, but we work to protect information against loss, theft, and unauthorized access, use, or modification.

7. Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law, after which it is securely deleted or anonymized.

8. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask that we correct inaccurate information, or request its deletion. To make a request, contact us using the details below. We will respond within the timeframes required by applicable law.

9. Cookies and analytics

This website uses only the cookies and storage necessary for it to function. We do not load third-party advertising trackers. Any analytics we use are configured to minimize the collection of personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be posted on this page.

11. Contact and complaints

If you have questions about this policy or wish to exercise your privacy rights, contact our Privacy Officer at team@nordhird.com or via our contact page. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

NORDHIRD INC. — TORONTO, CANADA